About

Hi, I’m Thato Dutch.

I was an advertising copywriter for ten years before I started designing how AI assistants talk.

In advertising I wrote for brands where several people signed off every line, so I learned to make every word count. Then I trained in conversation design and spent five years designing voice and chat assistants.

I started ConversAIt in 2025 building assistants for small businesses. The hard part was never the build. It was getting them to hold a decent conversation, so that’s what I work on now.

Built by me

The Fabric Matchmaker

A shopping assistant for a fabric shop moving online. Tested in five rounds against a written rubric.

Talk to it →

Edwin

A voice AI quiz host with an actual personality. Built in ElevenLabs and Claude.

See how →
“Thato will get your bot befitting of your brand, worthy of a visitor’s time, and make it a valuable part of your customer experience.” Rob Kavanagh · AI Executive Creative Director

Send me your assistant. I’ll try to break it, so we can mend it.

It’s free. You get the three problems that matter most and one exchange rewritten.

Get a free first read